Privacy Policy

"Spanish Pronunciation Academy" is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the General Data Protection Regulation (GDPR) (EU) 2016/679, of 27 April, and in the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD, hereinafter LOPD).

In accordance with these regulations, we inform you that the use of our website may require you to provide certain personal data through registration or contact forms, or by sending emails, and that these will be processed by "Spanish Pronunciation Academy".Responsible for the treatment, whose data are:

  • Corporate Name: Alexandra Gutiérrez Díez
  • TAX ID: 74228165N
  • Registered Office: C/ Juegos de Atenas, 20 - P2, B1, 1ºD - 04131, El Toyo-Retamar, Almería, Spain
  • Phone: 688 914 690
  • eMail: info@spanishpronunciation.academy

Collection and Processing of Personal Data

A personal data is any information relating to a person: name, email, address, telephone, NIF/NIE.... Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.

"Spanish Pronunciation Academy", as Data Controller, has the duty to inform the Users of its website about the collection of personal data that may be carried out, either by sending e-mail or by filling in the forms included in the website.

Only the data necessary to perform the contracted service, or to respond appropriately to the request for information made by the User will be obtained. The data collected are identifying and correspond to a reasonable minimum to be able to carry out the activity carried out. In particular, no specially protected data is collected at any time. In no case will the data be used for purposes other than those for which they were collected.

Contact forms/email

PurposeTo answer your request for information made through our contact form(s).

LegitimationThe legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.

Transfer of dataThe personal data will be processed through servers managed by Cyberneticos CPD Data Center, who will be considered the Data Processor.

Mailing list registration forms (newsletter)

PurposeSending communications, some of them commercial, of interest to users according to the theme of the blog. As established by the LSSICE, "Spanish Pronunciation Academy" undertakes not to send commercial communications without identifying them as such. For these purposes, information sent to customers for the maintenance of the existing contractual relationship, if any, will not be considered as commercial communication.

LegitimationThe legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.

Transfer of dataThe personal data will be processed through servers managed by ActiveCampaignwhich shall be considered as the Data Processor.

Customer registration/registration/contract forms

Purposes:

  • Manage your User registration on our website.
  • Manage purchases made.
  • Provide information about the processing and status of purchases.
  • Historical record of purchases made on our website.
  • Comments and content management.
  • Sending communications via email and/or telephone, in order to inform the User of possible incidents, errors, problems and/or status of orders.

LegitimationThe legal basis that legitimizes this treatment is the execution of a contract.

Transfer of dataSpanish Pronunciation Academy" will not transfer or communicate your data to any third party, except in the cases legally foreseen or when it is strictly necessary for the provision of a service. Specifically, the data may be transferred to:

  • Technology service providers.
  • Payment service providers.
  • Courier and parcel delivery companies.
  • Third parties or intermediaries, as service providers, operating on our own behalf (agency, consultancy...).

The transfer of data will be produced respecting the strictest confidentiality, using the necessary measures, such as the signing of confidentiality contracts, or adherence to their privacy policies set out in their respective websites. The User may refuse the transfer of his/her data to the Data Processors, by means of a written request, by any of the aforementioned means.

In addition, in those cases where it is necessary, Customer data may be transferred to certain agencies, in compliance with a legal obligation: Spanish Tax Agency, banks, Labor Inspection, etc..

Feedback Form

Purpose: make a comment or review for publication on the website.

LegitimationThe legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.

Transfer of dataPersonal data will be processed through the servers of this web site, managed by Cyberneticos CPD Data Center, who will be considered the Data Processor.

Minors

Only persons over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of minors under 14 years of age, the consent of their parents or guardians is a mandatory condition for us to process their personal data.

On the other hand, only persons over 18 years of age will be able to contract our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.

User Registration

When the User registers through the corresponding form, the information we collect includes:

  • Name and surname
  • Email and/or telephone
  • IP
  • Username/password

The User must also provide a password, which must meet certain security requirements. They do not expire. To recover the password, the User must go to the specific recovery form and enter his/her email to continue with the process and be able to modify it, by clicking on the link that will be sent to the email address entered. The User is responsible for keeping his/her password confidential, as well as for all the uses he/she makes of it. You must notify "Spanish Pronunciation Academy" of any unauthorized use of your account or password as soon as possible.

The User, once registered, has access to a private panel, where you can view certain content, record purchases made, etc.. You can also manage your account options, such as password or user data.

The User may receive the following notifications:

  • When registering on the platform (account validation email).
  • When making purchases, such as proof of purchase, incidents, etc.
  • The User receives the newsletter of the store if he/she has registered in it, from which he/she can unsubscribe in his/her User panel and in the corresponding links included at the bottom of the newsletter.
  • For comments made, and responses to them.
  • By password recovery (specified in the previous field).
  • When unsubscribing or deleting the account.

Security Measures

Users of the "Spanish Pronunciation Academy" website are informed that we have adopted the technical and organizational security measures available to us to prevent the loss, misuse, alteration, unauthorized access and theft of data, and thus guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation on data protection. The personal data collected in the forms are processed only by the staff of "Spanish Pronunciation Academy" or the designated Data Processors.

The "Spanish Pronunciation Academy" Website also has SSL encryption, which allows the User to securely send personal data through the contact or registration forms on the website.

Accuracy of data

The User declares that all data provided by him/her are true and correct and undertakes to keep them updated. The User will be responsible for the veracity of his/her data and will be solely responsible for any conflicts or disputes that may arise due to the falsity of such data. It is important that, so that we can keep the personal data updated, the User informs "Spanish Pronunciation Academy" whenever there has been any change in them.

Exercise of User Rights

The LOPD and GDD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do so, the User must contact us, providing documentation proving their identity (ID card or passport), by email to info@spanishpronunciation.academy, or by written communication to the address listed in our Legal Notice. Such communication must reflect the following information: name and surname of the User, the purpose of the request, address and supporting data.

The exercise of rights must be carried out by the User himself. However, they may be executed by a person authorized as legal representative of the User, providing the documentation proving such representation.

The User may request the exercise of the following rights:

  • Right to request the access to personal data, which is the right to obtain information on whether their own personal data are being processed, the purpose of the processing that, if any, is being carried out, as well as the information available on the origin of such data and the communications made or planned for such data.
  • Right to request your rectificationin the event that the personal data is incorrect or inaccurate, or deletion of data that proves to be inadequate or excessive.
  • Right to request the limitation of their treatment, in which case only the data strictly necessary for the exercise or defense of claims will be kept by "Spanish Pronunciation Academy".
  • Right to object to the processing: this refers to the data subject's right not to have his or her personal data processed or to cease processing in cases where the data subject's consent to the processing is not required, or in the case of commercial prospecting files or for the purpose of making decisions regarding the data subject and based solely on the automated processing of his or her data, unless for legitimate reasons or for the exercise or defense of possible claims, the data must continue to be processed.
  • Right to portability of the data: in case you want your data to be processed by another company, "Spanish Pronunciation Academy" will facilitate the portability of your data in an exportable format.

In the event that consent has been granted for a specific purpose, the User has the right to withdraw the consent at any timewithout affecting the lawfulness of the processing based on consent prior to its withdrawal.

We undertake to execute all these rights within the maximum legal term (1 month).

If a User considers that there is a problem with the way in which "Spanish Pronunciation Academy" is handling his/her data, he/she can address his/her complaints to the Security Officer or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.

Data retention

The personal data of Users who use the contact form or send us an email requesting information will be processed for the time strictly necessary to fulfill the request for information, or until the consent given is revoked.

The Customer's personal data will be processed until the end of the contractual relationship. The period of conservation of personal data will be the minimum necessary, and may be kept until the end of the contractual relationship:

  • 4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 and following General Tax Law (accounting books...).
  • 5 years: Art. 1964 Civil Code (personal actions without special time limit)
  • 6 years: Art. 30 Code of Commerce (accounting books, invoices...)
  • 10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Act.
  • No time frame: disaggregated and anonymized data.

On the other hand, the data of Users who register for the newsletter will be kept indefinitely, until the consent given is revoked.

Social Networking

"Spanish Pronunciation Academy" has a profile in some of the main social networks on the Internet (YouTube, LinkedIn), recognizing itself in all cases responsible for the processing of the data of its followers, fans, subscribers, commentators and other User profiles (hereinafter, followers) published by "Spanish Pronunciation Academy".

The purpose of data processing by "Spanish Pronunciation Academy", when the law does not prohibit it, will be to inform their followers about their activities and offers, by any means that the social network allows, as well as to provide personalized service to the User. The legal basis that legitimizes this treatment will be the consent of the person concerned, which may be revoked at any time.

In no case will "Spanish Pronunciation Academy" extract data from social networks, unless the User's consent is specifically and expressly obtained for this purpose (for example, to carry out a contest).

International Data Transfers

"Spanish Pronunciation Academy" uses the company's electronic communications delivery services. Active Campaignwhich is located in the United States. Standard contractual clauses approved by the European Commission have been signed with this entity, in order to ensure the adequate level of protection in the processing of your personal data, in accordance with the criteria established by RGPD.

By accepting this privacy policy, the User expressly and unequivocally grants his/her consent to the international transfer of his/her data to this/s these service provider/s.

Confidentiality

The information provided by the User will be considered confidential, and may not be used for purposes other than those described herein. "Spanish Pronunciation Academy" undertakes not to disclose or reveal information about the User's claims, the reasons for the advice requested or the duration of its relationship with the User.

Validity

This privacy and data protection policy has been drafted by ExpertosLOPD®, a law firm specializing in data protection for online storesThe data owner is responsible for reading the updated document, in order to know his/her rights and obligations at any given moment.

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